Purchasing & Delivery Information
Secure checkout: Payment for orders placed at our shop is made using the Paypal secure checkout system, ensuring that your card and order data are protected at all times by Paypal's security systems.
Forms of payment
The checkout accepts Visa and MasterCard. We do not currently accept any other form of payment. If you don't have a Paypal account, you can still use the Paypal checkout system as a guest.
All standard orders are sent out within a maximum of 10 working days following reception of the order, except for aluminium fuel tanks and aluminium fairings. All of our aluminium motorcycle fuel tanks and fairings are made to order and usually take about 10 days to complete. If you wish to split your order so that you receive some items without this short delay, please contact us to discuss this.
We offer primary delivery options; Airmail and Surface. In short, airmail is sent by plane and is therefore much quicker than surface mail, which is shipped in shipping containers (by sea).
Once you reach your checkout, you will be asked to choose a delivery option.
There will be 3 options for airmail and one option for surface mail. For airmail your 3 choices will be: 'Int. Small Packet AIR', ‘Airmail Up To 10Kgs’ and ‘Airmail Over 10Kgs’.
'Int. Small Packet AIR' is available for items that weigh up to 2Kgs. Most oftenly this option is the cheapest option for these small items such as our tool rolls or side covers. However, this is not always the case for every country, due to differing delivery surcharges applied.
‘Airmail Up To 10Kgs’ should be chosen if you require the airmail delivery option but your items do not total more than 10Kgs. You will know if your items exceed 10Kgs as you will be shown a delivery cost of $999.99. In that case you must chose the second option; ‘Airmail Over 10Kgs’.
In any case, you should choose the cheaper of the 3 Airmail options.
Airmail is registered and can be tracked online through the Thai Post website via this link:
Items are expected to be delivered in 10 to 14 days.
Once the item arrives in your country, it can be tracked via your own country’s postal service.
Surface mail is a much cheaper alternative, but also takes longer for the parcel(s) to arrive. Shipping time is at least 8 weeks. Please, only choose this option if you're not in a hurry to receive your parts. Parcels sent via surface mail can be tracked, just like airmail, at this link via the Thai postal service:
Tracking is possible through the Thai Post website or the tracking service of your own country. While the parcel is in transit on the plane or ship, there won't be any updates on the tracking pages. Once it arrives at the port of destination, the parcel can be tracked again.
Delivery time for each order will depend on the availability of the items in it and where it is to be sent to. However, approximate delivery times are as follows:
• Deliveries within Thailand: 1-3 days
• Deliveries to the rest of the world:
- 10-14 days for Airmail
- approximately 8 weeks for Surface Mail
Due to the involvement of outside companies in the processes of preparing and shipping orders, all delivery times are approximate.
Delivery delays may occur, depending on your country’s customs procedures. Some countries have more stringent rules than others and this can result in items taking a few days extra to pass through customs. Depending on the country, you may be notified and asked to collect your items, or the items will be sent directly to your delivery address without fuss. In our experience, there is never a hard and fast rule with regards to customs, but generally you should not expect problems.
Some countries - or geographical regions of certain countries - may charge their own customs duties. These must in all cases be paid by the customer.
In the event that Omega Racer does not have one or more of the items in your order in stock, we will contact you to tell you the approximate date on which the said item will be available. You may request a return of all or part of the order and a refund of the amount paid.